Service Management Software

Service Management Software Solutions Designed for Your Business

CorrigoNet How it Works Corrigo's service management software streamlines service operations by coordinating real-time information flow between all the players in the service delivery process: customers, service and dispatch agents, technicians and vendors and management.

Corrigo's service dispatch software features built-in best practices for your industry and can be configured for your buseinss specifically, enabling your staff to be productive and consistently deliver high quality service to your customers. 

Service Management Software Improves Customer Satisfaction Levels

Corrigo's service management software provides unmatched support for your mobile workforce, empowering them with the information and tools they need to deliver quality service and manage their work orders effectively and efficiently from the field.  From a management perspective, Corrigo's service management software provides real-time visibility of your team's activities and the reporting you need to proactively manage operations.

See How Corrigo's Service Management Software Works

Service Management Software Benefits

  • Increased customer satisfaction - Corrigo's service management software gives full visibility into the service request process. Information is readily available to dispatchers and field technicians, response-times drop, and exceptions are flagged for appropriate follow up.
  • Reduced costs - Labor utilization is improved with our service dispatch software through increased visibility and awareness, better accounting of parts and materials used, and more accurate tracking of costs to work performed.
  • Improved technician and vendor productivity - Techs arrive on site with the knowledge and parts to get the job done right, reducing travel time and costs.

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Control and Reporting

  • Increased control - The standardized and consistent  processes made possible by Corrigo's service dispatch software ensure policy compliance. Accurate, on-site data capture provides accurate audit trails.
  • Robust business reporting - Our service management software provides real-time access to reliable data, providing insight for continuous business improvement. Flexible reporting allows managers to drill into the information important to them to support business decisions.
  • Improved vendor management - Work can be auto-routed to the appropriate vendor or sub-contractor with our service management systems, providing clear communication of work order and service request information.  Vendors can access a secure portal to pick up work orders, communicate work completion, and submit invoices.

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